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Find answers to common questions about our products, services, and policies.
We offer a wide range of herbal and natural products, including herbal oils, shampoos, soaps, creams, pickles, honey, husk, and herbal drinks.
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Yes, we strive to use natural and high-quality ingredients. All our formulations are free from harmful chemicals, additives, or artificial preservatives wherever possible.
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Yes, we deliver to all major cities across Pakistan. Shipping times and costs depend on your location and the courier used.
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Standard delivery within Pakistan typically takes 2-5 business days (may vary by region). For remote areas, it may take longer.
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Yes. Once your order is shipped, you will receive a tracking number via email or SMS. You can use it on the courier’s website to monitor status.
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We accept returns or exchanges within 3 days of receiving the product, provided the item is unused and in its original packaging. Refunds will be processed after inspection.
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You may cancel or modify your order within a short window before it’s dispatched. Please contact customer service immediately to request changes
Keep all products in a cool, dry place, away from direct sunlight. For oils or creams, tightly close the lid after each use to maintain freshness and potency.
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Yes. Our herbal oils are formulated with natural extracts that nourish the scalp, reduce dandruff, and strengthen hair roots — promoting healthier and stronger hair growth.
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Absolutely. Our skincare range (creams, soaps, masks) is made from pure herbal and natural ingredients, without harsh chemicals, sulfates, or parabens.
For best results, use 2–3 times a week or as mentioned in the product instructions. Regular and consistent use helps achieve better long-term effects.
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Our products are formulated with natural and safe ingredients. However, if you experience irritation or discomfort, stop using the product and consult a healthcare professional.
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Results vary depending on the product and individual use. Most users notice visible improvement within 2 to 4 weeks of regular application.
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Yes. All our herbal products are unisex, suitable for both men and women.
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Our edible products are made using traditional recipes and natural preservation methods, minimizing or eliminating artificial preservatives.